Can I add to / change an order I just placed?
Unfortunately no, once an order has been placed we are unable to add additional items. If you email us right
away, before your order is filled, we might be able to cancel the
current order so that you can place a new one. We will need your order
number and email address.
Where is my Order Confirmation?
Sometimes your order confirmation can end up in your email's Junk/Spam
folder. If you are unable to find your confirmation, please contact us
How do I find out what products are best suited to my skin?
If you're having trouble choosing, we have skin experts here to
help! Feel free to send us an email, us the chat feature on our website,
or even DM us on Instagram (@bodycoskin).
How do I know what ingredients are in the products?
We pride ourselves on using quality, naturally derived ingredients. You can find the full ingredients list of each product under "INGREDIENTS" on each product page.
I have just received my skincare. How do I know how to use it and in what order?
You will find a 'HOW TO USE' section on the product page. Please
remember that BodyCo products are designed to do the work for you,
keeping your skin care routine simple.
Please feel free to reach out to us if you have a particular concern and our skin experts can help you.
Are BodyCo products safe for pregnancy and breastfeeding?
Absolutely! Our products are specially formulated using quality, naturally derived ingredients that are safe for pregnancy and breastfeeding.
I am unable to get the dropper to work?
To fill the glass dropper, you must squeeze and hold the top of the dropper BEFORE you put it in the bottle.
How do I track my order?
You can track your parcel by entering your tracking number into the AUSPOST Website
Where do you ship?
We ship worldwide. We offer free shipping on Australian orders over $40, and $80 on international orders.
When will my items ship?
Orders will be dispatched within 48 hours. To the best of our ability, orders received by 2pm AEST, Monday to Friday, will be dispatched the same day.
*There may be slight delays in shipping (for express and
standard) at times of high volume orders. Please also consider public
holidays when checking the shipping method.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at email@example.com